Cases

Over a period of time the company experienced a negative financial development. One of the reasons to this was too high wage costs in the packaging process, and therefore they decided to initiate a turnaround project with the purpose to achieve a significant improvement by making this process better. Also the company wanted to identify the potential related to the introduction of new working methods based on the Lean principles.

A fast implementation of Lean using BlitzKaizen

The University Hospital of North Norway is located in Tromsø, has 6,000 employees and covers a geographic area roughly the size of Denmark. After a reorganisation in 2008, the hospital initiated a comprehensive effort to review and improve continuity of care in order to enhance patients’ overall experience of their treatment. The administration has decided that the hospital will implement Lean, with the assistance of Implement Consulting Group.

A Lean hospital - training internal Lean consultants

The case company is among the world’s three largest suppliers of industrial goods and services. After a takeover a private equity fund, the company was met by some very straightforward demands. The vision was to multiply the company’s value by a transformation into a global market leader, able to drive the development in the business both in terms of growth as well as through an effective cost structure.

Corporate transformation doubles the value

Psychiatry faces large challenges such as the increasing number of patients and the difficulties in recruiting and retaining e.g. doctors and nurses. Good organisational solutions, effective utilisation of capacity and optimal patient pathways are, thus, essential objectives. The concept of organisational functionality ensures holistic and coherent improvements in planning, control and organisation.

Improvement of organisation and management in psychiatry

In 2005 KVL (now Faculty of Life Sciences) decided to merge the large number of institutes into two centres and 12 institutes. A creation of a real change mentally and culturally in relation to management and strategic understanding in KVL was needed. In order to create the right conditions for the  implementation of the new forms of management and project management, the project was based on the Action Learning principles.

Management and project development

The case company, which is a key player in the pharmaceutical industry, had to reduce the staff by 25%, reduce the number of management layers and increase employee satisfaction. The management team themselves had defined the new business model, drawn the organisational chart and dismissed the necessary number of employees. Thus, our task consisted of implementing the strategy and in creating results, financially as well as in terms of atmosphere.

Implementation of a new business model

Post Danmark’s Product Management/Marketing department has faced a number of challenges which have created uncertainty and declining organisational self-esteem, resulting in fluctuating satisfaction, impaired drive and capacity for independent initiative as well as increased focus on problems rather than opportunities. An organisational development project, founded on an AI approach, helped create a positive mental shift that optimised human resources and increased motivation and commitment.

Re-energising with Appreciative Inquiry

Frederikshavn Municipality needed to achieve better overview of all projects under the local authority and create a project culture that would ensure the efficiency of work within and across individual projects. Part of the solution was to carry out a project convention of 65 employees, project managers, project assistants and project owners at a single venue and in an intensive process.

Developing a project culture