Supplier Relationship Management
A strategic approach to supplier relations
Supplier Relationship Management (SRM) concerns strategic planning and central management of relations and interaction with collaborators and suppliers. Effective cooperation relationships can be developed into profitable business for both parties and strengthen service and additional value in the procurement and supply chain.
- Do you know exactly how much your company buys from each supplier?
- Can you state the expenses per product category, and do you know the number of suppliers for each product category?
- Do you know how much is bought that is not covered by agreements?
- Are all employees involved in procurement acquainted with the agreements made with suppliers?
- Do you consider it easy to carry through tender procedures and trade with your preferred suppliers?
If yes is not your answer to these questions, it will, in all probability, be advantageous for your company to implement an SRM system.
SRM systems are often equated with automated procurement, but e-procurement is only part of SRM. SRM is much more, such as strategic procurement, including choice of suppliers, tender procedures, analyses and management of agreements, procurement with processes for direct and indirect products, supplier involvement with electronic document interchange portals and joint product development and category management.
SAP SRM implementation
We work with SRM in cooperation with the customer. We optimise cooperation processes and create value in the strategic sourcing process and operational procurement (from acknowledgement of needs to receipt of goods and invoicing). Implementation of SAP SRM provides strategic value through permanent cost reduction, ongoing follow-up on agreements and fast value creation in the procurement process.
SRM strategy
An SRM system does not replace a procurement strategy, but it effectively supports the strategy and creates cost reductions. Success depends on a well-formulated SRM strategy and an organisation of people who see possibilities and are ready to carry out the changes required. A SRM system alone is, thus, not enough.
